Important Notice: By creating or using an account on the ak99999 Platform, you automatically agree to comply with all these Terms and Conditions. If you do not agree with any term, please refrain from using the Platform.
1 General Terms & Conditions
Ak99999 (hereinafter referred to as the "Platform" or "we") is a licensed online gaming platform. These Terms and Conditions apply to all services, games, and features offered on the Platform.
These Terms and Conditions constitute a legal agreement between you (the member) and ak99999. By using the Platform, you confirm that you have read, understood, and fully agree to these terms.
- These Terms and Conditions are available in both Bengali and English; in case of dispute, the English version applies.
- Ak99999 reserves the right to update these Terms and Conditions at any time.
- Continued platform use after the updated terms are published constitutes acceptance of the new terms.
- This Platform operates solely for entertainment purposes.
2 Account Register
To join ak99999, you must create an account. All information provided during registration must be accurate, complete, and up-to-date. Providing false information will result in immediate account closure.
- One account policy: Only one account is permitted per individual, household, or IP address.
- Know Your Customer (KYC): Proof of identity must be submitted before withdrawal.
- Password Security: You are solely responsible for keeping your account password confidential.
- Account transfer prohibited: Transferring or selling your account to another person is strictly prohibited.
- Email verification: Email verification must be completed after registration.
If you suspect unauthorized access to your account, notify our support team immediately. ak99999 will not be liable for any losses resulting from delayed notification.
3 Age Limit & Eligibility
To use the ak99999 Platform, you must be 18 years or older Minors are strictly prohibited from using this platform.
- During registration, you must confirm that you are over 18 years of age.
- We reserve the right to verify identity documents such as national ID or passport if age is in question.
- Registration with false age information will result in account closure and forfeiture of all balances.
- Access from jurisdictions where online gaming is legally prohibited is forbidden.
4 Deposits & Withdrawals
On ak99999, you can deposit and withdraw via mobile banking and bank transfer. The following rules apply to all financial transactions:
- Minimum Deposit: A minimum deposit amount is specified for each transaction and displayed on the platform.
- Withdrawal processing: Approved withdrawals are typically completed within 24–72 hours.
- Identity Verification: KYC verification must be completed before withdrawals.
- Same method: Withdrawals are typically processed using the same method as deposits.
- Currency: All transactions are processed in Bangladeshi Taka (BDT).
- Suspicious Transactions: We reserve the right to hold any transaction we deem suspicious until we verify it.
Deposited funds may only be used for gaming purposes. Any use of the platform for illegal purposes will result in account closure and legal action.
5 Bonuses & Promotions
Ak99999 regularly offers various bonuses and promotional deals. Each bonus has its own terms and conditions, which are detailed on the relevant offer page.
- Wagering requirement: A specific wager requirement must be met to withdraw bonus funds.
- Bonus Expiry: Each bonus has an expiry date; unused bonuses will be forfeited after expiration.
- Bonuses on multiple accounts: If the same person opens multiple accounts to claim bonus benefits, both accounts will be closed.
- Bonus Modification: ak99999 reserves the right to modify or cancel bonus offers at any time.
- Bonus Abuse: Attempting to gain unfair advantage through bonus system exploitation will result in account suspension.
6 Gaming Rules
Each game on ak99999 has its own rules, detailed on the respective game page. General gaming rules are listed below:
- All game outcomes are determined by RNG (Random Number Generator) technology, which is completely impartial.
- If your connection is lost during a game, the result will be determined according to our server records.
- In case of incorrect results due to technical errors, ak99999 reserves the right to apply the correct outcome.
- It is strictly prohibited to exploit errors or bugs in gaming software for unfair advantage.
- In Live Casino games, the dealer's decision is considered final.
7 Prohibited Activities
The following activities are strictly prohibited on the ak99999 platform:
- Creating or operating multiple accounts.
- Using automated bots, scripts, or software to play games.
- Money laundering or illegal financial activities.
- Attempting to manipulate game outcomes through collusion with other members.
- Attempts to breach platform security or hacking.
- Harassing, threatening, or insulting other members.
- Use of false identity or fraudulent documents.
- Performing chargebacks or payment fraud.
Any violation of this prohibition will result in immediate account closure, balance forfeiture, and legal action if necessary.
8 Account suspension and closure
Ak99999 reserves the right to suspend temporarily or close permanently your account in any of the following circumstances:
- Upon violation of these Terms and Conditions.
- Failure to cooperate in the KYC verification process.
- If suspicious or fraudulent activity is detected.
- Upon court or regulatory authority order.
- Upon member request (self-exclusion).
Valid balances from permanently closed accounts will be returned after verification, but bonus funds will not be refunded.
9 Responsible Gaming
Ak99999 prioritizes responsible gaming. We believe gaming should be a form of entertainment, not an addiction. We therefore provide the following features:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Option to limit continuous gaming time.
- Cooling-off: Temporary account suspension for a specified period.
- Self-Exclusion: Voluntary account closure for extended breaks.
- Reality Check: Regular notifications to keep you aware of your gaming activity.
If you notice any signs of gaming addiction, contact our support immediately or Responsible Gaming See page.
10 Privacy Policy
Protecting your personal information is extremely important to us. Our detailed Privacy Policy explains how we collect, store, and use your information. Privacy Policy Mentioned on the page.
- We do not sell your information to third parties.
- Information is used solely for service improvement and security.
- All information is protected by SSL encryption.
- Information may be disclosed to authorities as legally required.
11 Dispute Resolution
If you have any dispute or complaint, contact our Customer Support first. We always work to resolve issues amicably.
- An initial response to complaints will be provided within 7 business days.
- For complex matters, a final decision will be provided within 30 days.
- In disputes regarding game outcomes, server logs are the final proof.
- If internal resolution fails, disputes may be settled through the licensing authority.
12 Terms Modification & Effective Date
Ak99999 reserves the right to modify these Terms and Conditions as needed. We will notify members of any significant changes via email or Platform notification before implementation.
- Updated terms take effect from the date of publication.
- Continued platform use after changes constitutes acceptance of the new terms.
- Previous version of terms available upon request through support.
For any questions or clarifications regarding these Terms and Conditions, contact our 24/7 support team via live chat.
Frequently Asked Questions
Terms & Conditions Related Questions
To open an account on ak99999, you must be over 18 years old and have an active mobile number and email address. For withdrawals, you must complete KYC verification using a national ID or passport.
No. Each person may maintain only one account on ak99999. Multiple accounts will be closed and balances may be forfeited.
To claim a bonus, you must meet the terms of the applicable offer. Each bonus has specific wagering requirements and an expiry date. Detailed bonus terms are available on the Promotions page.
Withdrawals from KYC-verified accounts are typically processed within 24–72 hours. Processing may take longer on weekends or public holidays.
Contact our 24/7 live chat support for any concerns. Initial response will be provided within 7 business days of complaint filing. Complex matters will be fully resolved within 30 days maximum.